DEUCE

Privacy Policy for Deuce

Last Updated: October 23, 2026

1) Who We Are

Deuce ("Deuce," "we," "us," or "our") provides a mobile application (the "App") that helps users discover tennis courts, connect with other players, organize games, and participate in local communities.

Controller / Operator: Deuce Club LLC

Primary Contact Email: isaac@deuce.club

Business Location: New York, NY, USA

2) Information We Collect

A. Information You Provide

Account & Profile

  • Email, first name, last name
  • Profile photo (image URL)
  • Skill level, sports preferences, availability, fun fact
  • Age, gender, and date of birth (if you choose to provide them)
  • Preferred courts and other profile details

User Content & Activity

  • Messages and communications (DMs, group/community chats, game chats)
  • Posts, comments, and community activity
  • Games and match results
  • Bookmarks and saved locations
  • Photos you upload (profile, community photos, court photos)
  • If enabled in the App: events you create or join (which may include location details)

B. Information We Collect Automatically

Device & Technical Data

  • Platform (iOS/Android)
  • Device identifiers used for push notifications (where available)
  • IP address (used for security, abuse prevention, and rate limiting)

Usage & Diagnostics

Basic usage and operational data needed to provide features and keep the App working (for example, to support messaging, matchmaking, and troubleshooting)

Usage Analytics

When you use the App we record which screens you view and certain actions you take (for example, reporting a score or joining a challenge), along with basic device information such as device model, operating system, app version and language. This data is linked to your account ID. We do not include your name, email, phone number or precise location in analytics.

C. Location Data

If you grant permission, we collect foreground location data while you are using the App. We do not request background location permission.

Location data may include:

  • Precise latitude/longitude from your device (GPS coordinates)
  • Location associated with courts, games, communities, and other features you use

3) How We Use Your Information

We use information to:

  • Create and manage accounts and profiles
  • Provide core features (court discovery, matchmaking, games, communities)
  • Enable messaging and communication between users
  • Show relevant nearby players, courts, and games (depending on your permissions/settings)
  • Send push notifications (messages, updates, invites, reminders)
  • Maintain security, prevent fraud/abuse, and enforce rules
  • Respond to support requests and troubleshoot issues
  • Understand how the App is used, improve features, and report aggregate (non-identifying) results to sponsors of in-app challenges
  • Comply with legal obligations

4) What Other Users Can See

Deuce is a social app. Some of your information is visible to other users as part of core functionality.

Depending on your settings and how you use the App, other users may see:

  • Profile details (name, photo, skill level, sports, availability, fun fact)
  • Your participation in games/communities (and other activity you choose to make visible)
  • Location-related information used for discovery (for example, approximate distance or area)

We do not intend to display publicly: your email address.

If you want to limit location-based features, you can disable location permissions in your device settings. Disabling location may reduce or break nearby discovery functionality.

5) How We Share Information

We do not sell your personal information.

We share information in the following ways:

A. With Other Users

To enable social features, we share certain profile and activity information. Location-related discovery features may display limited location information to other users depending on your settings.

B. With Service Providers (Third Parties)

We use third-party services to operate the App, including:

  • Supabase (authentication/user management)
  • Supabase (database and file storage)
  • Stream Chat (real-time messaging)
  • Google Places API (place search/autocomplete)
  • Expo Push Notification Service (push notification delivery)
  • PostHog (product analytics). Processes usage analytics on our behalf. PostHog does not sell your data and we do not use it for advertising.
  • Sentry (error monitoring). Receives crash and error reports to help us fix problems.
  • RevenueCat (subscription management). Processes subscription status alongside Apple and Google.
  • Stripe (payment processing). Processes payments for ladders, events and other paid registrations.
  • Resend (email delivery). Sends account, registration and notification emails.

These providers process data on our behalf to provide their services.

C. For Legal, Safety, and Business Transfers

We may share information:

  • To comply with law, legal process, or government requests
  • To protect the rights, safety, and security of Deuce and our users
  • In connection with a merger, acquisition, financing, or sale of assets (we will provide notice when required)

6) Purchases & Subscriptions (If Offered)

If you purchase a subscription in the App, Apple or Google processes payment information and RevenueCat manages subscription status on our behalf. If you pay for a ladder, event or other registration, Stripe processes your payment. We do not receive your full payment card details. We may receive information needed to provide access, such as subscription or payment status, the amount paid, and product identifiers.

7) Public File Storage Notice

Photos may be stored using Supabase Storage in buckets configured as public (for example, profile pictures, community photos, and court photos). This generally means an image may be accessible to anyone with the direct URL.

8) Messaging and Communications

We use Stream Chat to provide direct messages and group/community messaging. Message content and chat metadata may be processed and stored by Stream as part of providing messaging functionality.

We do not provide end-to-end encrypted messaging.

9) Your Choices and Controls

You can:

  • Access/update your profile information in the App
  • Delete your account via Settings → Delete Account
  • Disable location permissions in your device settings (this may limit nearby discovery)
  • Disable push notifications in your device settings
  • Block and report other users (where available)

We do not use analytics data for advertising or to track you across other companies' apps and websites.

10) Account Deletion and What Happens to Your Data

When you delete your account, we may perform a soft delete and anonymize certain information. For example:

  • Your profile may be anonymized (e.g., "Deleted User") and your email replaced with a placeholder
  • Some messages may be anonymized (e.g., replaced with "[Message from deleted user]")
  • Some activity/history (such as match results) may be retained in anonymized form
  • Certain data may be deleted (for example, bookmarks, push tokens, notifications, feedback, and other linked records)
  • We also request deletion of your analytics data from PostHog. Deletion of past analytics events is processed by PostHog and may take a few days to complete.

We may retain limited information as necessary for security, fraud prevention, legal compliance, dispute resolution, and backup integrity.

11) Data Retention

We keep information for as long as needed to:

  • Provide the App
  • Maintain records for safety/security and fraud prevention
  • Comply with legal obligations

Retention periods may vary by data type. Where feasible, we delete or de-identify data when it is no longer needed.

Analytics data is kept only for PostHog's retention period for our plan, or until you delete your account.

12) Security

We take reasonable technical and organizational measures to protect information. However, no system can be guaranteed 100% secure.

13) Children's Privacy

Deuce is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take appropriate steps.

14) International Users

Your information may be processed and stored in countries outside of where you live (for example, where our service providers operate). We take steps designed to ensure appropriate safeguards when required by law.

15) Legal Rights (Depending on Where You Live)

Depending on your location, you may have rights to:

  • Request access to or deletion of personal information
  • Correct inaccurate information
  • Object to or restrict certain processing
  • Receive a copy of your information (portability)

To exercise rights, contact us at isaac@deuce.club.

16) Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date and may provide additional notice in the App where required.

17) Contact Us

Questions or requests:

Email: isaac@deuce.club

Support: https://deuce.club/support

© 2026 Deuce Club LLC. All rights reserved.